What is PayPal’s Refunded Return Shipping pilot?

PayPal’s Refunded Return Shipping lets your customers claim a refund on their shipping costs if they need to return an item to you. During the pilot phase they can enjoy up to 4 refunds to the value of $45 each until 31 July 2015. See terms and conditions.

To be eligible, customers must activate the service at paypal.com.au/returns before completing their purchase using their PayPal account. Don’t forget, if you purchase online using your PayPal account you can also opt into the service using the above link.


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